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Task
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Tool Information
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How to Obtain |
Resources |
| Course Lecturing (asynchronous) – pre-recorded lectures |
Microsoft Stream – Upload videos and embed in course sites or share the link via email. |
Use the Service Desk request form to obtain a Stream channel |
How do I upload videos to Microsoft Stream?
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| |
Cisco Webex – Record videos and share recorded link in courses or email. |
Webex is installed by default on all SUNY Erie owned computers. To install on a personal computer, visit https://sunyerie.webex.com |
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| Course Lecturing (Synchronous) – live lectures |
Cisco Webex – Ability to provide real-time conferencing and screen sharing |
Webex is installed by default on all SUNY Erie owned computers. To install on a personal computer, visit https://sunyerie.webex.com |
How do I start or join a Webex Meeting from a computer?
|
| Course Discussions (asynchronous) |
Brightspace - Learning Management System for posting content and submitting assignments, and assessments |
Every SUNY Erie course has a pre-built Brightspace course shell, which includes forums. Access Brightspace at https://mylearning.ecc.edu |
Brightspace training videos
|
| Course Discussions (synchronous) – live discussions |
Cisco Webex – Ability to provide real-time conferencing and screen sharing for discussions |
Webex is installed by default on all SUNY Erie owned computers. To install on a personal computer, visit https://sunyerie.webex.com |
Brightspace training videos |
| Sharing course content with students |
Brightspace - Learning Management System for posting content and submitting assignments, and assessments |
Every SUNY Erie course has a pre-built Brightspace course shell, which includes forums. Access Brightspace at https://mylearning.ecc.edu |
Brightspace training videos
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Microsoft Stream – Upload videos |
Use the Service Desk request form to obtain a Stream channel |
How do I upload videos to Microsoft Stream?
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Distributing group updates/communicating with class
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Brightspace - Learning Management System for posting content and submitting assignments, and assessments (student distributions lists already created in Brightspace shells)
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Every SUNY Erie course has a pre-built Brightspace course shell, which includes forums. Access Brightspace at https://mylearning.ecc.edu
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Brightspace training videos
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Email – Send messages and content as attachments
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All SUNY Erie users have an email account. Outlook is installed on all SUNY Erie computers. Alternatively, you may access the web version at https://outlook.office.com
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Holding Virtual Office Hours or Meetings
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Cisco Webex - Ability to provide real-time conferencing and screen sharing for meetings (Recommended for virtual offices hours as there is Brightspace integration)
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Webex is installed by default on all SUNY Erie owned computers. To install on a personal computer, visit https://sunyerie.webex.com
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Microsoft Teams – Collaboration tool for real time meetings, screen sharing and persistent chats
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Teams is installed by default on all SUNY Erie computers when an employee logs into them. The Web version is at https://teams.microsoft.com A team is not to chat with individuals, but to collaborate with a larger group, request a team from the Service Desk.
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What is Microsoft Teams?
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Submitting Papers
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Brightspace - Learning Management System for posting content and submitting assignments, and assessments
|
Every SUNY Erie course has a pre-built Brightspace course shell, which includes forums. Access Brightspace at https://mylearning.ecc.edu
|
Brightspace training videos
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Quizzes/Polls
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Brightspace - Learning Management System for posting content and submitting assignments, and assessments (Recommended for graded assessments)
|
Every SUNY Erie course has a pre-built Brightspace course shell, which includes forums. Access Brightspace at https://mylearning.ecc.edu
|
Brightspace training videos
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Microsoft Forms – Tool to quickly create surveys and polls
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All SUNY Erie users have access to their personal forms repository at https://forms.microsoft.com
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Sharing Files with Colleagues
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Microsoft OneDrive – Ability to share files and data from your personal cloud storage
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All SUNY Erie users have a OneDrive account. OneDrive is installed on all SUNY Erie computers. Alternatively, you may access the web version at https://onedrive.live.com
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Microsoft Teams – Collaboration tool for real time meetings, screen sharing and persistent chats
|
Teams is installed by default on all SUNY Erie computers when an employee logs into them. The Web version is at https://teams.microsoft.com A team is not to chat with individuals, but to collaborate with a larger group, request a team from the Service Desk.
|
What is Microsoft Teams?
|
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Email – Send messages and content as attachments
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All SUNY Erie users have an email account. Outlook is installed on all SUNY Erie computers. Alternatively you may access the web version at https://outlook.office.com
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Creating documents, presentations and spreadsheets
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Microsoft Office – A full productivity suite including word processing, spreadsheets and presentations
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Office is installed on all SUNY Erie owned computers. To install on a personal computer, visit https://www.office.com and click on Install Office in the upper right. The web version of Office is also available at this site.
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How do I download
Office 365 for Home Use?
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To request technical support
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Service Desk – To report an incident or make a request.
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Visit https://servicedesk.ecc.edu and login with your SUNY Erie username and password. Choose “Report an Issue” if something is broken and “Request Something” to obtain items such as permissions, software or hardware.
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What are some tips for submitting a Service Desk ticket?
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Receive and Make Telephone Calls (Employees Only)
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Forward Extension
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From your College phone, you would select the Forward All button and enter in an external phone number to forward all your calls to (remember the 9 first, for an outside line).
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How do I forward calls from my office phone when I'm not on-campus?
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Course Registration/Lookup
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Workday - To register for a student for a course or see available courses
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Visitors, students and employees may access https://workday.ecc.edu
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Workday Learning (Employees)
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Entering and approving time and purchases (Employees Only)
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Workday – To enter timecard or approve information
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To access the system from off campus, visit https://workday.ecc.edu
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Workday Basics
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