If you are experiencing general Brightspace issues that you would like to research and remedy on your own, you can search Brightspace’s general Help Center by clicking on the link: https://documentation.brightspace.com/EN/-/-/-/welcome_page.htm
If you have specific Brightspace issues, some of the highlighted areas may help you in self-servicing the issue. Click on the link to the right of the issue that most closely matches what you are experiencing.
If you would prefer to meet with an Instructional Designer one-on-one, click on the following link to schedule a time: https://outlook.office365.com/owa/calendar/SUNYErieDL@admin.ecc.edu/bookings/